The OFT announced today that it has launched a 鈥渃all for information on the provision of undergraduate higher education in England by universities and other institutions鈥, in response to the introduction of the new fees and funding system.
If the OFT is satisfied, the 鈥渃all for information鈥 will not result in any further action.
However, today鈥檚 move also has the potential to spark a lengthier process, including a fuller 鈥渕arket study鈥 by the OFT, if it finds issues that merit further examination. That could lead to enforcement action against universities. The OFT also has the option to call in the Competition Commission.
Among the areas where the OFT said it was 鈥減articularly interested in receiving information鈥 were 鈥渉ow universities compete between themselves for students, in order to deliver value for money, including how they go about setting fees, deciding what courses to offer and how they should be delivered鈥.
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Clive Maxwell, OFT chief executive, said: 鈥淲e want to ensure that choice and competition between universities play a positive role in underpinning their success in future, and encourage students, universities, employers and others to respond to our call for information.鈥
Nicola Dandridge, chief executive of Universities UK, said that it was 鈥渆arly days鈥 in terms of assessing how the new fees and funding system is working, 鈥渂ut universities have done a great deal already to increase the amount of available information on courses and to respond to feedback from students鈥.
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Toni Pearce, National Union of Students president, said her organisation 鈥渧ery much welcomes鈥 the OFT鈥檚 move.
She called for the OFT to look at issues such as 鈥渟tudent access to information, including full transparency on teaching arrangements and costs availability, complaints procedures, and means of redress if and when things go wrong鈥.
Sir Tim Wilson, chair of the 糖心Vlog Better Regulation Group, said it was 鈥渞easonable that the OFT undertake its due diligence to understand what [the funding] changes mean to students, the public and the sector鈥.
Sonia Sodha, head of public services at Which?,聽said: 鈥淲e鈥檙e pleased the OFT is looking into choice and competition in聽higher education and we hope this leads to an improvement in the quality of university courses.
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鈥淥ur comparisons with previous decades show that today鈥檚 students are working for fewer hours,聽are聽set less work and are receiving less detailed feedback.鈥
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