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NSS 2021 to go ahead in England despite major review

But universities will not be required to promote the survey to students  

Published on
September 23, 2020
Last updated
September 23, 2020
Source: iStock

The UK鈥檚 National Student Survey (NSS) will still go ahead largely unchanged next year despite a 鈥渞adical, root-and-branch鈥 review of the exercise ordered by the Westminster government.

However, universities in England will not be required to promote uptake of the survey internally and publication of the results may also differ, the country鈥檚 higher education regulator, the Office for Students (OfS), said.

The OfS set out the next steps for the NSS in a statement responding to the government鈥檚 surprise announcement earlier this month that it wanted a major overhaul of the survey.

In a聽paper on cutting red tape in the sector, ministers said the NSS had 鈥渆xerted a downwards pressure on standards鈥, could be gamed by institutions and did not correlate well with 鈥渙ther, more robust, measures of quality鈥.

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, the OfS said its review would be split into two stages: the first would report later this year and address the government鈥檚 main concerns, while the second would look 鈥渕ore widely at the role of the NSS, including which questions should be asked to support regulation and student information across all four countries of the UK鈥.

It said the review would 鈥渉ear the views of students and their representatives, university and college leaders, academics and employers, as well as studying different ways to understand students鈥 perspectives on their higher education experience鈥.

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The terms of reference, also included in the statement, almost exactly mirror a list of requirements set out in the government鈥檚 paper and include exploring 鈥渢he unintended consequences of the NSS for provider behaviour and how these could be prevented, including whether the NSS drives the lowering of academic standards and grade inflation鈥.

In terms of next year鈥檚 NSS, the OfS said the contract for its delivery had 鈥渁lready been awarded" and there was not enough time to 鈥渢est and pilot any changes to the NSS that might result from the review鈥.

It also said that 鈥渢he perspectives of students continue to be required to inform鈥 the OfS鈥 regulatory work. 鈥淭his is particularly the case next year given the impact of the coronavirus pandemic.鈥

However, the statement added that 鈥済iven the significance of the review, the board agreed on a number of measures to amend the 2021 NSS鈥.

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鈥淔irst, any decision on what to publish from the NSS and at what level should await the outcome of the review to ensure that the 2021 published results were aligned with the new direction of travel resulting from the review.

鈥淚t also agreed that the burden on providers should be reduced in the 2021 NSS, by no longer requiring them to promote the survey internally to their students.鈥

Nicola Dandridge, chief executive of the OfS, said: 鈥淭he NSS has played an important role in hearing the voice of students for 15 years, with over 300,000 students responding each year.

鈥淚t is therefore crucial that it is fit for purpose for the future 鈥 and that it supports rather than hinders improvements in quality and standards for the benefit of students.鈥

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There have been three major reviews of the NSS since it started in 2005, the largest of which resulted in a number of changes that came in just three years ago.

simon.baker@timeshighereducation.com

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Reader's comments (2)

"In a paper on cutting red tape in the sector, ministers said the NSS had 鈥渆xerted a downwards pressure on standards鈥, could be gamed by institutions and did not correlate well with 鈥渙ther, more robust, measures of quality鈥." In this matter at least, the govt ministers are absolutely correct. People making a case for NSS should provide robust evidence for its validity - I seriously doubt they can besides making unsubstantiated claims.
Dump the NSS - complete waste of public money. Keeps pen-pushers with minimum talent in employment.

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