糖心Vlog

糖心Vlog Office visa ban halts London Met shared services

London Metropolitan University has halted plans to outsource its support services after losing its licence to recruit overseas students.

Published on
October 19, 2012
Last updated
July 12, 2016

The university had put out a tender for a private firm to run all of its services, except teaching and the vice-chancellor鈥檚 office.

Services included library facilities, IT, estates, payroll and student services, such as counselling and careers advice.

Three firms 鈥 BT Global, Capita, and Indian-based consultancy Wipro 鈥 were shortlisted to bid for the contract worth 拢74 million over five years.

But the university said today it had 鈥渄ecided to stop the shared services procurement鈥.

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Instead, it will undertake 鈥渁n extensive and rapid Business Process Re-engineering exercise focused on our support service areas鈥, a statement said.

The decision to keep the support services in-house for now follows the university鈥檚 loss of its Highly Trusted Sponsor status on 29 August, which prevents it from recruiting students from outside the European Union.

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Around 2,600 existing students were affected by the visa revocation, with almost half relocating to other universities.

In its statement, London Met said 鈥渙ur business changed鈥 following the visa ban.

鈥淲e no longer feel that the basis on which we opened the competitive dialogue for shared services is now the best match for our new circumstances,鈥 it said.

鈥淲e will now move very rapidly to procure the services of a third-party who will work with us to re-engineer our support service processes.

鈥淭he re-engineering will necessarily also help to take cost out of our business, so that the financial impact of this year鈥檚 lower enrolments is mitigated.鈥

A report by the journalist David Hencke said the decision by Theresa May, the 糖心Vlog Secretary, to revoke London Met鈥檚 visa licence had caused dismay for government colleagues backing the university鈥檚 outsourcing project, by ensuring no private company would take on the contract amid such financial uncertainty.

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Mr Hencke鈥檚 report said that David Willetts, the universities and science minister, and George Osborne, the chancellor, 鈥渉ad staked a lot鈥 on the outsourcing 鈥渁nd it was smashed overnight鈥.

Malcolm Gillies, vice-chancellor at London Met, said the 鈥渂usiness process reengineering鈥 was actually the first part of the overall shared services plan 鈥渋n a modified form鈥.

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However, the second phase, in which services were handed to a private company or a wholly-owned subsidiary of London Met, would not progress at the moment, he said.

The shared services model was still possible after the Treasury granted a VAT exemption to universities participating in such partnerships, he insisted.

鈥淭he hunger for universities [to take part in shared services schemes] is only growing due to the shortfalls in enrollments this year.

鈥淭his was never about outsourcing. The whole point was to take advantage of the new VAT changes, but it needs to be done in a more contained first stage.

鈥淭he question鈥s to come up with administrative services offering more value for students and the taxpayer.鈥

However, Max Watson, chair of London Met鈥檚 Unison branch, said his members were 鈥渃elebrating seeing off the shared services threat鈥.

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However, he added: 鈥淯nfortunately, the university appears to have so little confidence in their own managerial competence that once again they are seeking a 鈥榩artner鈥 to 鈥榬e-engineer鈥 our support staff processes - yet another costly consultant telling them to cut jobs and services.鈥

jack.grove@tsleducation.com

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