Several universities have begun rolling out artificial intelligence (AI) access to all their staff and students, but critics warn that the 鈥渂lanket鈥 approach may encourage inappropriate use of the new technology.
Earlier this year the University of Manchester 产别肠补尘别听聽to promise to give its 65,000 students and staff members access to Microsoft鈥檚 M365 Copilot after agreeing a deal with the tech giant.
Paul Gregory, Copilot programme director at the university, told 糖心Vlog that聽all staff now have access, with students to follow in the new academic year once 鈥渆ngagement and discovery work鈥 has been compledted. Access to the technology has been accompanied by the creation of a Copilot student advisory group to begin 鈥渃o-creating communications resources and engagement approaches鈥 for its use.
Approximately 50 鈥渓istening sessions鈥 have also been held across the year to understand how its people are interacting with the tool.
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Some of the recurrent anxieties around AI 鈥 including the聽environmental impact of the data centres聽used to process and power the technology 鈥 appear to have cropped up as part of those discussions. Gregory said 鈥渢he most common themes raised have been responsible use, data security, the implications for teaching and learning, and environmental sustainability鈥.
The University of Leicester is also in the process of sharing M365 Copilot across its entire community, with the hope of completing student and staff access in time for the new academic year to begin this September.
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Leicester鈥檚 vice-chancellor Nishan Canagarajah has聽聽the institution, saying 鈥渋f we want to remain a world-leading and inclusive university it is vital that we become early adopters and embrace the opportunity for change鈥.
The University of Liverpool, meanwhile, is approaching the technology more cautiously. It is聽聽of a proof-of-concept trial of M365 Copilot, set to run until November this year.
鈥淭he university is committed to ensuring our staff and students are equipped for the future workplace and to that end we are currently trialling a number of different AI models across various use cases,鈥 a spokesperson said.
The University of Oxford last year opted not for the Microsoft tool, but to聽聽to all of its community in time for 2025-26, part of a five-year partnership between Oxford and OpenAI.
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But some are not convinced that giving widespread access to the tools is the right way to go.
Ka艣ka Porayska-Pomsta, a professor of AI in higher education and director of the UCL Knowledge Lab, told聽THE聽she thought universities had both 鈥渕oved too quickly and at the same time not quickly enough鈥.
鈥淪ome of it is, I think, too fast 鈥 because it鈥檚 adopting technology that鈥檚 not really backed with evidence and best practices,鈥 she said. 鈥淭he truth is everybody is scrambling to figure out how to use this technology best and at the same time trying to understand the long-term implications.鈥
Porayska-Pomsta suggested that committing to institution-wide roll-outs created an implication that everyone ought to be using generative AI, which failed to prove how the technology was useful to 鈥渟pecific contexts鈥 and led to 鈥渂lanket assumptions鈥 it would work for every subject.
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She questioned the reliance on specific chatbots over others and the idea that generative AI could be used not in the 鈥渟ervice of human development鈥 but to undermine the importance of human learning.
鈥淭he anxiety that the whole situation creates, I think, is a direct result of this stance of inevitability which is being propelled by industry, certainly by companies such as Microsoft, because it鈥檚 in their interest and it鈥檚 understandable,鈥 Porayska-Pomsta said. 鈥淏ut it鈥檚 really important for us as educators to have the courage to pause and to think about the practices which will allow for a more considered case.鈥
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