鈥淲hen higher education branding professionals look back in years to come, they will realise that this was the time when pivotal branding decisions were made.鈥 That was how Georgina Edsel, our Deputy Head of Brand Management, reacted to the two dramatic changes in university branding that were widely reported in the branding press this week.
In the first of these changes, Queen听Mary University of London threw caution to the winds and boldly announced that it would be outlawing such familiar shorthand versions of its name as QM, QMUL, QMU, QMW and QMWC. All these traditional versions would henceforth be jettisoned in favour of a daringly terse new abbreviation 鈥 QML.
Ms Edsel told our reporter Keith Ponting (30) that she not only admired the 鈥渁dmirably authoritarian manner鈥 in which this change had been presented to staff 鈥 鈥Start using QML on all documentation鈥; 鈥淯se QML in place of 鈥榯he university鈥鈥娾 鈥 but also the extraordinarily useful before-and-after examples given in the change document. She instanced the following 鈥渉elpful鈥 illustrations:
Before 鈥It is also important to note that QM will retain its status as a member of the University of London鈥
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After 鈥It is also important to note that QML will retain its status as a member of the University of London鈥
Before 鈥QMUL on social media鈥
After 鈥QML on social media鈥.
But this revolutionary rebranding by QML (formerly, of course, better known as QM, QMUL, QMU, QMW or QMWC) was, said Ms Edsel, still 鈥渁lmost modest鈥 alongside the even more profound rebranding exercise undertaken in Scotland, where the former 鈥淯niversity of Abertay Dundee鈥 had 鈥渋n a veritable sea change鈥 transformed itself almost overnight into merely 鈥Abertay University鈥.
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What gave this change its especial significance, said Ms Edsel, was the 鈥減rofessional recognition鈥 by the Abertay University Communications Centre (formerly the University of Abertay Dundee Communications Centre) that the new name was 鈥渟horter鈥 than the old one. But this was not all. The Abertay University Communications Centre also went on in its change document to point out that the new name (鈥Abertay University鈥) had the merit of sounding 鈥渕uch friendlier鈥 than 鈥淭he University of Abertay Dundee鈥.
Ms Edsel described both statements as 鈥渕asterful examples of branding expertise in action鈥. 鈥溾Abertay University鈥 was indeed a shorter formulation than 鈥楾he University of Abertay Dundee鈥; and one had only to say the two names aloud several times 鈥 The University of Abertay Dundee 鈥 Abertay University 鈥 The听University of Abertay Dundee 鈥 Abertay University 鈥 to realise the much greater friendliness of the latter designation.鈥
In conclusion, Ms Edsel expressed to Ponting the hope that her remarks on these branding changes had not been too specialised for those unversed in the higher reaches of branding theory.
She also told our reporter that she had been inspired by these two examples to issue a reminder to all staff of the importance of vocalisation when referring to our own university. For although 鈥淧U鈥 was an appropriate abbreviation for 鈥淧oppleton University鈥, when spoken aloud care should be taken to place an equal emphasis upon both letters as in 鈥淧ee听You鈥, rather than using the 鈥減honetically ambiguous abbreviation 鈥楶oo鈥欌娾.
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She hoped that this now clarified the branding situation.
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Thought for the week
(contributed by Jennifer Doubleday, Head of Personal Development)
鈥淎fter last week鈥檚 session on Fundamentals of Transcendental Meditation, two secret mantras were left behind in the seminar room.If you wish to claim one of these, please write to the office marking your letter either 鈥楽hrim鈥 or 鈥楢yinga鈥.鈥
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