糖心Vlog

Imperialist metric systems

Inappropriate measures of performance are detrimental to the intrinsic motivations of an academic workforce

Published on
June 19, 2014
Last updated
May 22, 2015

It is pretty standard these days to be asked to do more with less. If it isn鈥檛 austerity, it鈥檚 free-market efficiency turning the metaphorical screw, and higher education isn鈥檛 immune to either.

The focus is often on the 鈥渓ess鈥 as the most obvious source of pain, but constant pressure to do more can be just as serious, whether it鈥檚 the impact of growing class sizes on teaching and learning or the 鈥減ublish or perish鈥 culture in research.

This week, sociologist Laurie Taylor writes in praise of ethnography, an immersive and necessarily slow form of research that, he fears, stands like a swaying sapling before a gathering storm.

鈥淚t is difficult to believe that many researchers would choose to embark on a three-year qualitative study when they could gain all the research excellence framework credit they need by placing three short articles in peer-reviewed journals,鈥 he writes.

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Differences between the commercial and public sectors are so fundamental that what is logical in the former can be 鈥榮imply alien鈥 in the latter

His fears tap into a wider concern that universities are undergoing a cultural shift in which square management techniques are applied to the polygonal academic workforce.

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This worry is not unique to the UK. A paper in the current issue of Studies in 糖心Vlog considers the effect of what it terms 鈥渕anagement-by-results鈥 in Finnish universities.

The danger, it says, is that this can boil down to 鈥渕aximising production regardless of the product鈥 and 鈥渢hreatens to ruin one of the core elements of [academic] work 鈥 intrinsic motivation鈥.

The examples given will be familiar to many: the use of student feedback as a performance metric, or 鈥渟trict systems for counting publications and transforming them into research scores鈥.

The problem, the paper says, is that the differences between the commercial and public sectors are so fundamental that what is logical in the former can be 鈥渟imply alien鈥 in the latter.

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The authors of the study surveyed about 1,000 academic staff, and an astonishing 80 per cent agreed or mostly agreed with the statement: 鈥淣owadays in universities the content of the work is secondary; what is important is to produce as much as possible.鈥

The UK has its own pressures: the REF has become all-consuming for managers and caused distortions in the lab, while impact assessment is the national metric du jour.

At a local level, many universities run their own performance-based management exercises, and in a recent blog, Philip Moriarty, professor of physics at the University of Nottingham, decries the growing trend for using annual grant income as a measure of staff performance.

鈥淲hat鈥檚 wrong with that you might ask? Surely it鈥檚 your job as an academic to secure research income? No. My job as an academic is to do high-quality research,鈥 he writes.

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What鈥檚 more, Moriarty argues, this particular approach does not take any account of the quality of output, so it does not even drive efficiency for the taxpayer.

Those who do not perform need to be held to account, of course, but that鈥檚 always been true, and it is clear that inappropriate management techniques 鈥 those that are nakedly 鈥渕anagerial鈥 鈥 can severely dent the intrinsic motivation that is so crucial in academia.

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It鈥檚 the foundation on which higher education is built, and if it鈥檚 undermined, no metric will fill the hole left behind.

john.gill@tsleducation.com

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