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The impact of business relationship managers in higher education

The role that bridges the gap between digital transformation and the wider university is often misunderstood. Here, Bhupinder Siran explains what a business relationship manager does, and the position’s challenges and rewards

Bhupinder Siran

University of Southampton

A student putting their hand up in class

Give everyone a chance to speak in class

Implementing turn-taking protocols and allowing students time to prepare are two strategies that ensure every student has an equal opportunity to participate in class discussions

Yishi Lin

Xi’an Jiaotong-Liverpool University

A young woman talks to a therapist earnestly

How to scale up well-being and support services

With demand for student support services skyrocketing since the pandemic, how can universities address this need? Discover five ways to scale up

Kate Wigham

Loughborough University

Close-up of silicon die are being extracted from semiconductor wafer

Techniques for designing and managing international collaborations

An effective international initiative can benefit a whole host of stakeholders – universities, industry leaders, students, wider communities. But how do we get to success? Cindy Yi looks at the opportunities and challenges of international collaborations using a real-world example

Yang “Cindy” Yi

Virginia Tech

A young woman works intently on a laptop

How industry certification can energise learning

With the IT sector changing too rapidly for traditional university teaching to keep up, why not try industry-aligned certifications? Find out how they can help students meet the demands of the workplace

Amine Abouaomar

Al Akhawayn University

College student hiding face under book, exam stress

Beyond exam panic: rethinking the purpose of assessments

If students frame assessments in terms of stress, not learning, this raises the question: are universities evaluating students’ growth or simply their ability to perform under pressure?

Rahim Somani

University of Northern British Columbia

Wooden blocks, one with the word "empthy" inscribed on it

What does empathy look like in the classroom?

How to demonstrate empathy for students – and self – to improve classroom interactions and ensure equity

Neha Wadhwa

Manipal Academy of ��Vlog

Students engage in a lively classroom debate

Let’s make the university a safe space to discuss sensitive topics

Public debate is becoming ever more polarised, both on and offline. But higher education has an opportunity to lay out a blueprint for healthy dialogue, starting in our classrooms – here’s how to do it

Carolina Sanchez-Agostini, Juan Pablo Cannata

Universidad Austral

Illustration of head jigsaw puzzle with pieces missing

What trauma-informed practice is not

Before trauma-informed care can be the norm across all areas of the university, academic and professional staff need to understand what it is. Here, three academics debunk myths and demystify best practice

Kate Cantrell, India Bryce, Jessica Gildersleeve

The University of Southern Queensland

Nurturing supervisor-supervisee relationships

How to foster productive supervisor-supervisee relationships and address challenges when they arise

Aspasia Eleni Paltoglou , Stephanie Dunn

Manchester Metropolitan University

A laptop screen shows a cursor hovering above copy and paste options

Copy, paste, learn: lessons from code programmers for the AI-enhanced classroom

Copying and pasting can be a powerful learning tool, whether it involves mindless copying or mindful reuse. Here’s how to use it without compromising academic integrity

Xiangen Hu

The Hong Kong Polytechnic University

How to use a ‘manual of me’

This team-building activity costs nothing and will help you and your staff understand each other better. Here’s a guide to using this simple tool

Alexandra Head

University of Southampton

Students in a classroom smiling to camera

AI over-personalisation can hinder learning

In the rush towards ever-greater personalisation, we must not lose sight of what makes learning meaningful, writes Kathy Charles. Here, she shares her insights on fostering ‘productive struggle’ to deepen learning

Kathy Charles

Nottingham Trent University

Skills to build an AI learning assistant

What does ‘age appropriate’ AI literacy look like in higher education?

As AI literacy becomes an essential work skill, universities need to move beyond developing these competencies at ‘primary school’ level in their students. Here, Fun Siong Lim reflects on frameworks to support higher-order AI literacies

Fun Siong Lim

Nanyang Technological University

Eight ways to use AI in active learning – and four challenges it brings

Use AI in active learning by deploying these eight strategies to integrate tools in your teaching. Plus, how to address four challenges when doing so

Tab Betts, Shelini Surendran, Martin Hawes

University of Surrey, University of Sussex

Is a ‘co-opetition’ model the way to safeguard higher education for future generations?

Shared support functions don’t mean the end of competition among institutions, writes Mark Thompson. Instead, collective thinking could focus effort on universities’ strengths and potentially rescue the sector from ‘an unsustainable race to the bottom’

Mark Thompson

The University of Exeter

A catoon image of a robot and human arm wrestling

Ensure AI serves institutions, not the other way around

We’d all prefer that AI tools helped us to do research and grade papers rather than take over campuses. Here’s how to develop AI tools for your institution responsibly

Craig J. Ramlal

The University of the West Indies

Bridging the gap between academia and local communities

Institutions that integrate public engagement into their core mission will contribute to stronger, more connected communities. Here are lessons from running an on-campus science bazaar

Ellie-May Beaman

Oxford Brookes University

How we partner with landowners to sequester carbon emissions

Universities are turning to external partnerships in a bid to adopt more sustainable practices. Here are tips on how to identify and build relationships and overcome the challenges these collaborations can present

David Bruce

The University of Edinburgh

A close up of a hand working on a document

Seven steps to dual publication

The dual publication model for research involves creating two versions of a research paper: one for fellow academics, and one for practitioners. Juggle the two with these seven steps

Şerife Eyüpoğlu

Near East University

How to make the most of AI in careers advice – and avoid the grifts

Careers services are perfectly placed to use artificial intelligence to help students transition into the workplace, both by developing expertise themselves and by training students to use AI tools in their recruitment journeys

Séan Richardson, Keiran Whitwell

London South Bank University

Tips for successful asynchronous teaching: supporting students, part two

As the most remote form of teaching, asynchronous courses require well-managed communication so students stay on-board and engaged – and understand all the requirements

Figen Mekik

Grand Valley State University

A young woman sits in front of a laptop, holding a smartphone and making notes on a pad

Rethink authentic assessment for the generative AI era

How can we integrate AI into authentic assessment? Consider inspiring a collaborative spirit, aligning technology with pedagogy and modelling a new mindset for your students

Nadya Shaznay Patel

Singapore Institute of Technology

How will AI reshape academic employment?

The rise of AI in higher education highlights the need for academics to upskill and adapt to new roles and ways of working. Read about how to future-proof your career

Patrice Seuwou

University of Northampton

A group of students on their laptops in the library

Digital humanities 101

What makes ‘digital humanities’ different from ‘traditional humanities’, and how could it make your classroom more collaborative and creative?

Sarah Ketchley

University of Washington, University of Maryland Global Campus

Hands type on a laptop with "AI" on the screen

Let’s look at AI as a reasoning partner, not a shortcut

The latest reasoning AI models, such as DeepSeek, offer an opportunity for universities to strengthen critical thinking in the next generation of workers

Xiangen Hu

The Hong Kong Polytechnic University

When essay feedback does more harm than good

Tired of asking for more scope, depth and flow with no improvement in students’ writing? Maybe the problem is not the students but your feedback

Alice Stinetorf

University of Southampton

Young black student in headphones at laptop

Tips for successful asynchronous teaching: creating engaging content, part one

Despite its flexibility and ability to reach across distance and time zones, asynchronous teaching is still seen as subpar when compared with in-person or even synchronous online courses. However, done well, it offers surprising advantages, as Figen Mekik explains

Figen Mekik

Grand Valley State University

A group of people listen to a lanyard-wearing speaker

A comprehensive model for interdisciplinary teaching

Interdisciplinarity is crucial for preparing students for a complicated world. Adopting a dual focus on both faculty development and student engagement could be the way forward

Ana Corbacho

Universidad de la República

A teacher live streaming from a smart phone

Go live on social media to engage with prospective students

Meeting prospective international students in person isn’t always possible. Here’s how to create engaging live streams on social media, from selecting valuable content to structuring sessions and encouraging interaction

Alex Fenton

University of Chester

How to be empathetic when teaching first-year students

Creating a supportive and understanding learning environment can build trust, lessen anxiety and improve learning outcomes for students entering university. These practical actions will help educators incorporate empathy into their teaching

Abdulhusein Mizhir Almaamuri

Al-Mustaqbal University

An illustration of people working with a giant book

Six reasons why open institutional publishing matters

A new wave of institutional publishers is changing the way we think about academic publishing. Here’s why they’re worth watching

Philippa Grand, Suzanne Tatham

The London School of Economics and Political Science, University of Southampton

How to make extra money in academia

How to find and make the most of dissertation supervision, extra marking and public speaking opportunities to supplement your income

Rushana Khusainova, Edoardo Tozzi

The University of Bristol

Knowledge exchange professional services career framework

How a career framework for knowledge exchange can foster a culture of professional growth

A career framework can provide pathways for personal and professional development. Here, Jane Shepard explains how one arts-based institution identified the skills required by professional services staff who help facilitate knowledge exchange

Jane Shepard

University of the Arts London

A mentor having a meeting with her mentee

Become a better mentor by asking yourself these questions

Our mentees face a far more complex educational, social and geopolitical landscape than we did, and we must practise humility in the face of that reality, writes Maria LaMonaca Wisdom. In this piece, she explores how self-reflection enhances effective mentorship.

Maria LaMonaca Wisdom

Duke University

A happy group of students pose for a photo

Diversity isn’t a one-off task, it’s a learning journey

With diversity practices under threat, where can universities go from here? Ibiyemi Omeihe and Kingsley O. Omeihe outline the path to truly inclusive learning

Ibiyemi Omeihe , Kingsley Omeihe

University of the West of Scotland

Young Asian woman looking tired at laptop

‘We shouldn’t sleepwalk into a “tech knows best” approach to university teaching’

As GenAI is used by almost nine in 10 students, these practical strategies help educators to rethink assessment and integrate AI as a collaborative tool in academic work

Rebecca Mace, Viktoria Magne, Sarah Hooper, Sharon Vince

University of Worcester, University of West London

A robot holds up an AI chip to plug the gap between a businessman and his target

Six ways to integrate AI for business school accreditation

Streamline the process of accreditation, create multi-modal communications and effectively manage data by harnessing the power of generative AI

Yassine Benrqya, Lakshmi Goel, Isabelle Fagnot

Al Akhawayn University, Kedge Business School

A woman writing in a journal on some steps

Using AI to foster self-directed learning

You can promote self-directed learning by breaking down tasks and integrating an AI chatbot into your course management system. Here’s how

Ying Shao, Xue Yao

Xi’an Jiaotong-Liverpool University

The perils of unheard policy

Effective communication is a core component of successful policymaking. Whether you’re a policy professional or working in communications, how you convey your message can determine whether your ideas thrive or fade

Alistair Sackley

University of Southampton

Equip students with interdisciplinary skills for the future with the Inner Development Goals

To navigate today’s complex challenges, students need more than just knowledge – they need transformative skills. Here’s how to embed the Inner Development Goals into your teaching

Debby Gerritsen, Rosanne van Wieringen , Belle Jansen, Jasper ter Schegget, Linda de Greef, Katusha Sol

University of Amsterdam

What makes a university extension programme stand out?

A holistic approach to extension courses that includes easy access to information, personalised support, workforce development assistance and end-to-end engagement will help institutions shine in a crowded market

Jaimie Rush

University of La Verne

A lecturer explains a concept to students using a whiteboard

Connect with your students inside and outside the classroom

Empathy is essential for creating a supportive learning environment. Here’s how to cultivate compassion in your teaching and address common challenges faced by students

Philip Y. Lam

Hong Kong University of Science and Technology

The power of positivity: how a simple question went viral

The viral success of a social media post offers insights on how universities can use simple, authentic and emotionally resonant content to drive engagement and strengthen community

Andrew Lam, Riley Phillips

University of North Carolina at Chapel Hill

What matters to students’ sense of belonging?

Using an intersectional and decolonial lens and fostering the formation of a discipline-specific identity are some of the ways to make belonging the cornerstone, rather than merely an outcome, of higher education EDI initiatives

Salma Al Arefi

University of Leeds

An illustration of a bot taking a human through a reasoning process

Beyond the black box: how DeepSeek could transform higher education

DeepSeek’s transparent reasoning process, accessibility, affordability and open-source model could have significant implications for higher education. Simon Wang explains how

Simon Wang

Hong Kong Baptist University

Assessment or measurement?

Authentic assessments and measurements serve distinct purposes in understanding student success in higher education. Here’s why equating the two can undermine the depth and quality of student learning

Heather Strine-Patterson

Virginia Tech

How we reassure accounting students that AI won’t take their jobs

Hearing first-hand from industry professionals about AI’s impact on workplaces can alleviate career anxiety. Here is how to organise firm visits and prompt post-activity reflection

Multiple authors

Xi’an Jiaotong-Liverpool University , Mila University

Universities must evolve from degree-granting hubs to social anchors

Higher education institutions can be incubators for ethical leadership, lifelong learning ecosystems and community partnerships, writes Rahim Somani

Rahim Somani

University of Northern British Columbia

A computer programming student working on her laptop

Authentic assessment design for computer programming master’s courses

A four-step plan for more meaningful assessment that incorporates AI-assisted evaluation, group discussions and presentations

Thomas Selig, Ling Wang

Xi’an Jiaotong-Liverpool University

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